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Q: Will I have to pay a deductible up front before the insurance
starts paying?
A: Travelex & TravelGuard - no deductibles.
Q: What if a family member became critically ill while I was overseas and I had to cut my trip short - would those extra
costs be covered?
A: YES, For
Travelex & TravelGuard, that is covered under trip cancellation/interruption.
Q: How are payments to hospitals or clinics handled?
A: Whenever possible, payment is made directly to the medical service provider. Otherwise, the insurance will reimburse the policyholder. When payment on the spot is required, the insured should contact the 24-hour emergency assistance service - numbers are listed on the small insurance card provided with the policy. The wallet-sized coverage card should be carried at all times.
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